Returns & Refunds Policy (Shop)Your Laptop Lifestyle Academy
YLLA Shop Returns & Refunds Policy
Returns & Refunds are a guarantee provided by us for every product we sell within our eCommerce shop at YourLaptopLifestyleAcademy.com.
When you receive a product that was bought and paid for on our site, and you find it is not as described, contact us right away at [email protected] to resolve the problem. Request a full refund and return the item to us. See below for full details on how to proceed.
Scope of Guarantee
All products in the eCommerce shop at YourLaptopLifestyleAcadmey.com have the Returns & Refund guarantee. Any product bought through the site is protected if the items you received are not as described.
The following situations are not included:
1. Items are as described, but you no longer want them
2. Item was worn by the receiver
3. Item was damaged by you
You can submit refund requests up to 5 DAYS after your order has been RECEIVED.
You can do this by emailing us at [email protected] with your name, contact information, order number and details of the problem and request for the Return/Refund.
VERY IMPORTANT: Please make sure you use the SAME NAME you used when you ordered. We’ve had several instances where a customer will use a different name or maiden name and we will not be able to find their original order.
Subsequently, please mail back the product to us in/with its original packaging with a copy of the receipt to Your Laptop Lifestyle Academy, 111 N. 7th St. #154, Coeur d’Alene, ID 83814 within 10 DAYS of your receipt of the product (in other words, within 5 DAYS after you initially NOTIFIED us about the problem). The return postage to back to Your Laptop Lifestyle Academy shall paid by you, however our Refund will deliver you your original cost of the item + your original shipping charge.
When we receive your returned item, if the terms of the return/refund are met (meaning, the exclusions mentioned above do not apply), we will refund you the price of the item + your original shipping charge WITHIN 30 DAYS.
Thank you for shopping with Your Laptop Lifestyle Academy. We honestly strive to provide you only with the highest quality and uniquely designed products for your enjoyment and seek to satisfy any of your concerns with the product(s) you’ve ordered.